Description: Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Description: Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Description: Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
Rating: Not rated yet.
Platform: WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home
Description: WebAdmin allows administrators to securely manage MDaemon 8.0 and higher, RelayFax, and WorldClient from anywhere in the world. This convenient remote administration tool is FREE of charge and is a separate download from MDaemon. WebAdmin interface is compatible with Microsoft IE 5.5 and newer, Netscape 7.1 and newer, Mozilla 1.4 and newer, Mozilla Firefox 0.9 and newer, and Safari browsers; includes SSL and IIS support.
Description: Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more.
Description: Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Description: LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
Description: Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.
Description: Product Features:
Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences.
Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls.
Description: How often do you write "Dear Mr. ..." and add a few sentences (that are basically always the same)? Why bother with these repetitive tasks? ReplyButler automatically that. It recognizes the name, the language and the style of the e-mail and prepare a matching answer.And if that's not enough, the software can also administrate your text modules.
Description: CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Description: Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
Description: Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
Description: Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work.
Description: Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need.
Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.
Description: Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.
Description: Akeni Live Help 123 for Corporate Instant Messaging (IM) is a feature rich, live help system. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. For more details please visit our web site: http://www.akeni.com/en/livehelp/livehelp.php
Description: Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
Description: Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).
Rating: Not rated yet.
Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Wa
Help Desk-99 4.0.165
Boldchat Operator Client .NET 4.80
IPI.HELPDESK 6.05.demo
WebAdmin 3.3.2
(1 votes)
LabTech NMS 1.6.0
Polar Help Desk 4.1
LIVECHAT ContactCenter 5.1
Help Desk for IIS 2.0
ReplyButler 1.12
Freeware HelpDesk CentreDesk Group 3.2.2
Desktop Authority 7.05
Web Work Order 2.6
Whaddidoo Trouble Tracker 1.51
VueChat Enterprise Server 1.3